Gamma Catering Equipment

Electrical Catering Engineers in Hampshire
Southampton - Portsmouth - Winchester - Fareham - Eastleigh - Basingstoke - Ringwood - New Forest - Hythe - Chichester & Surrounding Areas

 

24hrs:

07577 969799

07810 594368

Frequently asked questions

 

When called out, how quickly do you respond?

 

  We always try to attend the same day we are called, if however that is not possible we are usually on site within 24hrs of being called out. If however this is not convenient, a mutual time and day can easily be arranged.
If I call you out and my equipment is condemned/beyond economical repair, do you still charge?

 

  Yes, we will never diagnose at a glance, it is both dangerous and unprofessional. We will always fully investigate and give genuine professional diagnosis providing a detailed report as to why the equipment is unsafe/estimated cost of repair.
Will you bodge it for me to keep it running?

 

  No, we will never "bodge" a piece of equipment, if however it is safe to bypass a component temporarily or similar, while awaiting delivery of components, and only if it is safe then we will always try to do so to keep you going in the short term.
What are your payment terms?

 

  Due to the current economic climate, we unfortunately will not accept cheques, we generally accept cash or direct bank transfer and if necessary can accept card payments via paypal but an additional 4% will be due on top of the invoice amount. In all cases an invoice will be provided. If parts are required to be ordered, payment up front will be required including shipping costs.
     
     
     
     

 

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Gamma Catering Equipment, 30 Primrose Way, Locks Heath, Southampton, Hampshire, SO31 6WX